We find where your time goes and automate it
Every agency has its bottleneck: a portal filled in by hand, a spreadsheet reconciled every morning, a task nobody wants. We sit down with your team, watch them work and automate whatever takes up the most hours.
Custom automation from Seautomatiza is an external IT department for customs brokers and freight forwarders in the Campo de Gibraltar. We work out with you where your time goes, propose what to automate, build it with your real documents and measure what it saves you in the dashboard. You decide what gets automated.
Custom
An external IT department, built around you
What we do
We see where your time goes, propose what to automate and build it with your real documents.
What your team decides
You decide what gets automated and what a person keeps doing. Nothing goes live without your sign-off.
How we start
Procedure by procedure, starting with one that takes up a lot of your hours. You see results early and decide whether we carry on.
How it works
How we work, in four steps
We listen
We sit down with the people who do the work and follow it from start to finish: what paperwork comes in, which programs you use and where the same thing is repeated every day.
We propose
We tell you what we would automate first, what a person would keep doing and how we will measure it. We start with one specific procedure, not a huge project.
We build
We build it with your real documents and around the programs you already use, without making you switch tools. You try it before it goes live.
We measure in the dashboard
We connect what we build to your agency’s dashboard so you can see what it saves. With those numbers, we decide together what comes next.
FAQ
Questions about custom work
What kind of work do you automate?
Repetitive work that moves paper: copying data from a PDF into a program or a portal, sorting and routing email, reconciling lists and spreadsheets, preparing notifications. That is how Sia in TRACES and the email agent were born: from seeing where an agency’s time was going. Work that needs judgement stays with your team.
What does it mean for you to be our external IT department?
It means we don’t deliver a job and disappear: we work with your agency on an ongoing basis. We maintain what we build, adjust it when a procedure or a document format changes, and keep looking with you for the next place where your time goes.
How much does it cost?
It depends on what needs automating, so we don’t publish prices. First we look at it with you, then we give you a specific proposal: what gets automated, what doesn’t and how we will measure what it saves you. Telling us about your case doesn’t commit you to anything.
Do we have to change our software?
No. We work around your clearance software, your email and the portals you already use. If a program doesn’t allow data to be entered automatically, we look for the least intrusive way to save you the typing, and if there isn’t one, we tell you before we start.
Where does our data go?
Documents are processed in the EU: the server is in the EU and the Google AI runs in a European region. We sign a data processing agreement (Article 28 GDPR) with each agency, and what we build for you works under those same safeguards.
Do you work outside Algeciras?
Today we work in and around Algeciras, with customs brokers and freight forwarders in the Campo de Gibraltar. If your agency is somewhere else, tell us about your case anyway: we will tell you honestly whether we can help and how we would go about it.